PLEASE READ CAREFULLY, IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE ADVISED NOT TO USE THE WEBSITE
This policy was last updated: 18th May 2018
Use of this website, www.autopoweronline.co.uk constitutes your legal agreement to the terms within this policy and your acceptance of this policy is deemed to occur upon your first use of the website.
AUTO POWER (UK) LIMITED may change this policy from time to time by updating this page. You should check this page before using the website to ensure that you are aware of and accept any changes.
We will take all reasonable steps to ensure that personal information is safeguarded and kept in accordance with the law.
By providing us with your data, you warrant that you are over 13 years of age.
AUTO POWER (UK) LIMITED is registered in England and Wales under Company Registration Number 04571780. Our registered office address is 35 Grafton Way, London, W1T 5DB. We are registered with the Information Commissioner’s Office (ICO) for data protection reference number [NUMBER].
Where we manage personal data, we identify as a Data Controller and recognise and act on our obligations under applicable data protection laws. For any issues relating to data protection the person responsible is Jack Demetri.
What personal data do we collect?
Information that you provide to us is retained and processed in accordance with UK data protection legislation. This includes data given to us from the following:
Email Newsletter: This website has an option for users to subscribe to our email newsletter, which informs subscribers about products and services supplied by AUTO POWER (UK) LIMITED. Users can subscribe through an online automated process.
Phone calls: Phone calls to us may be recorded and any data relating to the call may be retained by us. The data will be held on the basis of being for our legitimate business needs or in order to fulfil our contractual obligations if you are a client of ours.
Social media: We use social media to engage with users and link to our Facebook, Twitter and Instagram pages. We do not keep any specific data that identifies you as an individual user, but hold details of our followers on these platforms. You should refer to the Privacy Policies of these channels to understand how they treat your data in relation to linking to our site.
Special categories of data
Some of the information you provide to us may be considered sensitive personal data which includes information about a data subjects ethnic or racial origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life or criminal record.
We do not market this website at those under 18 years old. Consistent with the GDPR we will never knowingly request personally identifiable information from anyone under the age of 16 years old.
Information collected automatically
Information we get from other sources
From time to time, we may need to obtain information from third parties about you. This will only apply where it is necessary to provide our services and as permitted by law.
How do we use your data?
We may use the information we collect from you in the following ways:
- To administer and improve the website;
- To personalise the content and your experience of the website;
- To allow us to responding to communications sent to us;
- To process your transactions;
- To send you email notifications which you have specifically requested;
- To send to you marketing communications, where expressly agreed;
- To provide third parties with statistical information about our users;
- To deal with enquiries and complaints made by or about you relating to the website.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal data is kept private and stored securely until a time it is no longer required or has no use.
We may use Data Processors who act on our instruction in relation to the management of your data and they must adhere to all data protection laws and regulations. We will ensure that any Data Processors used only operate on our written instructions and comply with their obligations under the GDPR. You will be informed of any other Data Controllers who have access to your data and who may determine processing activities separately to us, or as a Joint Data Controller.
We will only send you emails about our services, i.e. direct marketing, with your express consent. You have the option not to give consent and to withdraw consent at any time. You may withdraw your consent for us to contact you by contacting us at firstname.lastname@example.org. Non-personally identifiable visitor information may be provided to third parties for marketing, advertising or other uses.
Social media platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to our terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and/or engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
AUTO POWER (UK) LIMITED uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons, that they do so at their own discretion, and should consider that the social media platform may track and save requests to share a web page, through the users’ social media platform account.
This website uses payment gateways to process payment for goods and all payment details and sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. Transactions processed through a gateway provider are not stored or processed on our servers.
Depending on the method of payment, you may be asked for your name, email address, mailing address, phone number and credit / debit card information. These details are not given to AUTO POWER (UK) LIMITED and you should refer to the individual company’s privacy policies for further information.
In order to process any orders you place with us we may ask for your personal data including your name, delivery and billing address, email and telephone number or other contact details. We will hold this data on the basis of fulfilling a contractual obligation. This data will not be used for any other purpose without your consent or where there is a further legitimate basis that applies.
We keep your personal information in accordance with our Data Retention Policy which reflects our needs to provide services to you as contracted and also as required to meet legal, statutory and regulatory obligations. The need to hold information is regularly reviewed and data will be disposed of when no longer required. Please email us at email@example.com if you wish to have your personal details from the Checkout page deleted.
Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We take appropriate steps to ensure a safe processing of personal data, however, we cannot guarantee the security of data transmitted through our website or by email. Any transmission is at your own risk.
Our website is hosted by Just Applications. Any information that you supply to us may be stored and processed by our servers located in the UK. Your data may be transferred in accordance with the relevant data protection laws.
Rights of Data Subjects
AUTO POWER (UK) LIMITED recognises a data subjects rights and will uphold these in accordance with data protection laws. You are entitled to see the information held about you and you may ask us about any of the following:
Subject access requests
Data subjects (i.e. individuals) have the right to access personal data that is held by submitting a subject access request (SAR) to AUTO POWER (UK) LIMITED. We will endeavour to respond quickly to any such requests, which legally require us to respond within one month of receiving the request and necessary information. A subject access request can be made by emailing us firstname.lastname@example.org
Right to rectification
Data subjects have the right to request that we amend or change personal information that is inaccurate or incorrect.
Right to erasure
Data subjects have the right to ask us to delete personal information from our systems without giving any reason and at any time. We will act on any such request without delay.
Right to restrict processing
Data subjects have the right to rectification or erasure of personal data in the following circumstances:
- Personal data is not accurate;
- The processing of data is unlawful – data subjects may request that processing is restricted;
- Data is required to exercise legal rights or defend legal claims;
- Data is unlawful but there may be lawful grounds for processing, which override this right.
Right to data portability
Data subjects have the right to obtain and request the transfer of their data to different service providers.
Right to object
Data subjects have the right to object to the processing of data at any time based on their particular situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority. We will only process data under lawful grounds.
Right not to be subject to decisions based on automated processing
We do not use any automated processing that results in any automated decision based on a data subject’s personal information.
Using your rights
If you wish to invoke any of these rights, you should contact the person responsible for data protection by emailing us at email@example.com.
We will report any unlawful breach of data as required by the GDPR within 72 hours of the breach occurring, if it is considered that there is an actual, or possibility, that data within our control including the control of our data processors, has been compromised. If the breach is classified as ‘high risk’ we will notify all data subjects concerned using an appropriate means of communication. We will report any relevant breaches to the ICO, see below.
What are Cookies
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the user with a tailored experience when navigating the website. Session cookies may be used to validate your access to different parts of the website.
Cookies we use
The types of Cookies we use are:
- Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
- Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
- Other unclassified Cookies.
The main Cookies we use are shown in this table below.
|_ga||google-analytics.com||Statistical data on how user uses the website||2 years|
|_gat||google-analytics.com||Google Analytics use to throttle request rate||Session|
|_gid||google-analytics.com||Registers unique ID for statistics on website use||Session|
AUTO POWER (UK) LIMITED uses tracking software provided by Google Analytics to monitor its visitors, and to better understand how they use the site. See above table. The software will save a cookie to the user’s hard drive in order to track and monitor engagement and usage of the website. The cookie will not store, save or collect personal information.
Users may opt-out from having their data collected by disabling the tracking.
Consent to Cookies
Information is also available at www.ec.europa.eu/ipg/basics/legal/cookies/index_en.html.
Questions and queries
If you have any concerns about how we handle your data, you can contact the Data Controller by email to firstname.lastname@example.org
Changes to this policy
If you want to raise a concern about the use of your data, you can contact us by email to email@example.com. Alternatively, you can formally raise a concern or complaint to the Information Commissioner’s Office (ICO) directly on 0303 123 1113, or see the options for reporting issues on https://ico.org.uk/concerns/
Third Party Rights
Jurisdiction and Governing Law
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